Terms Of Service

Welcome to Wendy Boitel Transformational Touch (“WBTT”), a massage therapy website based in Bristol, England. By using this website, you agree to the following terms and conditions:

  1. Use of Website: WBTT provides information and services related to massage therapy, including appointment scheduling, pricing, and descriptions of services. By using this website, you acknowledge that you are solely responsible for any actions you take based on the information provided on this website.
  2. Medical Advice: The information provided on this website is not intended to be a substitute for professional medical advice, diagnosis, or treatment. You should always consult your physician or another qualified healthcare provider before starting any new treatment or if you have any questions or concerns about your health.
  3. Privacy Policy: WBTT values your privacy and takes steps to protect the personal information you provide through this website. Our privacy policy outlines the types of information we collect, how we use and protect that information and your rights related to your personal data. More detailed information is in our privacy policy.
  4. Intellectual Property: All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of WBTT and is protected by copyright laws. You may not reproduce, distribute, or transmit any content from this website without our prior written permission.
  5. Modification of Terms: WBTT reserves the right to modify these terms and conditions at any time without prior notice. By using this website after any such changes, you agree to be bound by the modified terms.
  6. Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales.
  7. Booking System: Once you book an appointment at WBTT website, a user account is created automatically. You will be able to create, modify and cancel appointments through the account. You will be able to modify and delete their user account at any point.
  8. Payment: Payment for services is due at the time of the appointment. We accept cash, debit/credit cards, and other forms of electronic payment. Prices are subject to change without notice.

8.1. Payment Terms and Conditions: These Payment Terms and Conditions govern your use of the Stripe and PayPal payment methods provided by our website. By paying through our website, you accept these Payment Terms and Conditions.

8.1.1. Payment Methods: Our website accepts payments through Stripe and PayPal, which are secure and widely used payment gateways. You may use a valid credit card, debit card or PayPal account to make payments for the products or services offered on our website.

8.1.2. Payment Processing: All payments made through Stripe and PayPal are processed securely and in real-time. Once you have completed the payment process, you will receive a confirmation email with the details of your payment. Please ensure that the payment details provided by you are accurate and complete.

8.1.3. Refunds and Cancellations: If you need to cancel or reschedule your appointment, please do so at least 24 hours in advance. Failure to do so will result in a cancellation fee of up to 50% of the cost of the service. For cancellations or refunds, please contact us immediately. Note that some products or services may not be eligible for refunds or cancellations, and we reserve the right to refuse any refund or cancellation request at our discretion.

8.1.4. Transaction Fees: Transaction fees may apply to some payment methods, as charged by Stripe and PayPal. These fees may be added to the total amount due and will be clearly displayed before you make your payment.

8.1.5. Privacy and Security: Our website takes the privacy and security of your payment information seriously. All payment details are encrypted and transmitted securely through SSL protocols to Stripe or PayPal, and we do not store any payment information on our website. By using Stripe or PayPal payment methods, you agree to their respective terms and conditions and privacy policies. Our website is not responsible for any actions or omissions of Stripe or PayPall.

8.1.6. Changes to Payment Terms and Conditions: We reserve the right to modify these Payment Terms and Conditions at any time without notice. Your continued use of our website and payment methods constitutes your acceptance of any such changes.

If you have any questions or concerns about these terms and conditions, please contact us at info@wendyboitel.com.